Contact Us by Phone

(877) 854-5688

To make a payment or chat with us

Hours (PST)

Mon- Fri

5:00am – 8:00pm

Sat & Sun

5:00am – 2:00pm

Contact Us by Email

Contact Us by Mail

Customer Care

Customer Care

This includes complaints, credit disputes, title concerns, general customer service mail. Payments should not be mailed to this mailbox.

Westlake Portfolio Management
P.O. Box 76809
Los Angeles, CA 90054-0809

Monthly Payments

Standard US Mail

Payment Mailing Address

Please make checks payable to Westlake Portfolio Management and include the payment stub at the bottom of your monthly statement. Please also write your account number on the check

Westlake Portfolio Management
P.O. Box 847405
Los Angeles, CA 90084-7405

Overnight / Express Mail

Overnight / Express Mail

Mail any monthly payment, payoff, insurance related payment that is sent via Fedex, UPS, or certified mail needing a signature upon delivery. Please make sure account number is written on the check.

Westlake Portfolio Management
ATTN: LBX #847405
3440 Flair Drive
El Monte, CA 91731

Insurance Payments

Standard US Mail

Westlake Portfolio Management
P.O. Box 847412
Los Angeles, CA 90084-7412

Overnight / Express Mail

Westlake Portfolio Management
ATTN: LBX #847412
3440 Flair Drive
El Monte, CA 91731

Payoff Payments

Standard US Mail

Westlake Portfolio Management
P.O. Box 847412
Los Angeles, CA 90084-7412

Overnight / Express Mail

Westlake Portfolio Management
ATTN: LBX #847412
3440 Flair Drive
El Monte, CA 91731

Credit Reporting & California Consumers

Credit Reporting Disputes

If you have a dispute with the credit reporting of your account, please submit your direct dispute to the address below.

Westlake Portfolio Management
P.O. Box 76814 Los Angeles, CA 90076

×

General Questions

    ×

    Title Question

      ×

      Credit Reporting