Westlake Portfolio Management

Consumer Auto Loan Servicing

Headquartered in Los Angeles, CA, Westlake Portfolio Management (WPM) specializes in third-party servicing solutions for finance companies, private investors, and loan holders of auto loans portfolios. WPM assumes all backend operations including customer service, collections, titles administration, repossessions, and remarketing. Our industry leading technology, experience and processes provide a customer centered servicing approach to ensure optimal portfolio performance.

New Customer

New Customers

Welcome New Customers! You may have recently been notified that Westlake Portfolio Management is now the servicer of your auto loan. We understand this may be confusing. WPM is here to help you through this transfer.

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Schedule Payment

Scheduling your payment

Sign up for WPM MyAccount for the easiest and fastest way to make a payments towards your auto loan. WPM accepts payments by ACH, debit card, Pay Near Me, Apple Wallet, Google Pay, Check, Money Order, or Cashiers Check.

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Contact Us

Contact Us

Contact Westlake Portfolio Management with questions about your loan transfer, where to make payments, hours of operations or anything else.

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Your Auto Loan Was Transferred to Westlake Portfolio Management

If you recently received a notice that your auto loan was transferred to Westlake Portfolio Management (WPM) you have come to the right place. Rest assured the terms of your auto loan have not changed. The only difference is WPM is your loan servicer. That means you will now make payments to WPM instead of your previous lender. Here are a few things to help you through this transition:

  • Sign up to manage your auto loan online: myaccount.wpmservicing.com
    • Manage your account
    • Update your personal information
    • Schedule your loan payments
  • Ensure we have accurate account information for your auto loan
  • Use MyAccount to update your payment information
    • WPM accepts payments by the following methods
      • ACH (Automated Clearing House)
      • Online (We accept payments through debit cards)
      • By Mail
    • Through myaccount.wpmservicing.com you can manage all your payment methods

We understand you may have additional questions. View our FAQ’s page or visit our contact us page to reach us by phone, email, or mail.

Third Party Servicing

Servicing solutions that improve portfolio performance

Westlake Portfolio Management (WPM) offers finance companies, private investors, dealerships, and loan holders of auto loans superior servicing solutions help grow their business through industry leading expertise combined with the latest technology. WPM acts as an extension of your business by handling all back-end operations including:

  • Customer Service
  • Collections
  • Titles Administration
  • Repossessions
  • Remarketing

 

WPM, and its parent company Westlake Financial Services, have 30 years of experience and the lowest DQ in subprime auto by utilizing the latest call technology, advanced speech analytics, and in-depth reporting. We have the infrastructure to support medium to large scale portfolios.

Find Out More About Third Party Servicing

If you are an auto finance company, dealership, or investor of an auto loan portfolio and interested in learning more about custom servicing solutions through WPM, please fill out the form below and a representative will contact you.