Auto Asset
Classes

WPM delivers expert automotive loan servicing across the full lifecycle—from onboarding to recovery. Scalable, compliant, and performance driven.

Automotive Portfolio Servicing
Powered by Experience

• End-to-End Loan Management

  From welcome calls and account setup to collections, repossession, and remarketing—we manage the full auto loan servicing lifecycle.

• Compliance-First Operations

  Stay audit-ready with servicing aligned to FDCPA, TCPA, UDAAP, GLBA, and all other federal and state-level regulations. We keep your portfolio protected.

• Scalable & Cost-Efficient Infrastructure

  WPM adapts to your growth or runoff strategy. Avoid tech overhead and labor costs with our purpose-built platform.

• Intelligent Recovery Programs

  We apply data-driven analytics to reduce delinquencies, enhance cure rates, and maximize asset recovery across all credit segments.

• Omnichannel Borrower Experience

  Email, SMS, IVR, and live support—your borrowers reach us how they prefer, when they need us most.

Handling the Complexities
of Auto Loan Portfolios

• Delinquency Management:

  Reduce early-stage risk through predictive modeling and borrower segmentation.

• Repossession & Remarketing:

  Minimize loss severity with fast, compliant recovery and remarketing of vehicles.

• Title Management:

  Accurate and timely title processing across jurisdictions—fully managed on your behalf.

• Account Servicing at Scale:

  Our systems and teams manage thousands of loans with consistency and precision.

• Tech Debt & Cost Pressure:

  Outsourcing saves you capital, reduces headcount, and ensures continuous platform upgrades.

Primary. Backup. White-Label. All Covered.

We’re built for the road ahead—whether you need full servicing, brand-aligned support, or contingency coverage.

• Primary Servicing:

  End-to-end loan lifecycle support with detailed oversight and performance optimization.

• Backup Servicing:

  Pre-approved, real-time ready plans to activate when it matters most.

• White-Label Experience:

  Your brand, your borrowers—our team behind the scenes delivering excellence.

WPM’s automotive backup servicing capabilities are trusted by
lenders, investors, and capital partners:

WPM’s automotive backup servicing capabilities are trusted by lenders, investors, and capital partners:

• Conversion-ready servicing workflows
• Real-time portfolio performance dashboards
• Secure borrower data mirroring
• Investor and compliance reporting readiness

From warehouse line requirements to investor expectations,
we’ve got your contingency plan covered.